Trust and security
Whose money it is, and where it sits.
Taking money over a counter means holding someone else's money for a short time. These are the controls that apply to every operation.
Controls
Payout runs on integrated rails
Each transfer is executed on the destination rail and confirmed with that rail's reference, MyNITA in Niger today. A reseller's wallet is separate from the money we hold for payout.
Resellers are identified
Every reseller registers with a national ID or passport, and is approved by our team before a wallet is activated.
Limits and review
Per-transaction limits apply, and every transfer is verified before it is executed. Limits are set by us and communicated to resellers, not published.
Everything is a record
Wallet lines, transfers, orders and their references are all stored in our system and can be reproduced on request.
Voucher codes are single-use
Each code is generated once and delivered sealed. Once a code has been exposed or delivered, the sale cannot be reversed.
Reporting a problem
A reseller raises a dispute with their field agent or the support line; failed transfers are refunded to the wallet.
Regulatory status
Our licence and regulator details will be published here once confirmed by the company. We do not claim a status we cannot show.